Privacy Policy

1. Information We Collect

FranHaven ("we," "us," or "our"), operated by Daily Chase LLC, collects information you provide directly through our forms, surveys, and booking tools, including your name, email address, mobile phone number, website, area of interest, investment capital range, and any messages or notes you send us. We may also collect usage data such as pages visited, IP addresses, and device information automatically through cookies and site analytics.

2. How We Use Your Information

We use your information to respond to inquiries, schedule consultations, match qualified buyers with franchise brands, deliver our consulting services, and send you informational, operational, and promotional communications when you have consented to receive them.

3. SMS & Mobile Communications

When you provide your mobile phone number through our forms, calendar widgets, or chat widgets, you authorize Daily Chase LLC / FranHaven to send you SMS/MMS messages regarding consultation scheduling, appointment confirmations, matching updates, and follow-ups.

• Consent: Consent to receive text messages is completely voluntary and is not a condition of purchase.
• Opt-Out (STOP): You may opt out of receiving SMS communications at any time. Simply reply STOP to any text message you receive from us. Once you text STOP, we will send a one-time SMS confirming your unsubscribe request, and no further messages will be sent unless you re-subscribe.
• Assistance (HELP): If you need assistance or encounter issues, reply HELP to any message or contact us directly at support@franhaven.com.
• Rates & Frequency: Message frequency varies based on your inquiry and meeting cadence. Message and data rates may apply.
• Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

4. Information Sharing & Mobile Data Protection

We may share your information with franchise brands only after you have consulted with our team, have been matched, and have provided express consent for an introduction. We do not sell, rent, or trade your personal information to third parties or data brokers. We may share information with trusted service providers who assist us in operating our business and technology infrastructure, subject to confidentiality agreements.

Mobile Opt-In & Information Non-Sharing Clause:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or leased to any third parties.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide our consulting services, resolve disputes, and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to access, review, correct, or request the deletion of your personal information, as well as the right to opt out of marketing communications. To exercise any of these rights, please contact our privacy team at support@franhaven.com.

7. Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our legal obligations, business practices, or messaging requirements. We will post any updates directly to this page with a revised "Last updated" date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Company: Daily Chase LLC (operating FranHaven)
• Email: support@franhaven.com